Introduction

We value the protection of your personal data under the Turkish Personal Data Protection Law No. 6698 ("KVKK"). This policy explains how your data is processed when you visit our website or contact us.

Definition of personal data

Personal data means any information relating to an identified or identifiable natural person.

Data collected

Identity and contact: Name (required), email (required), phone (optional), city (optional), message content (optional).
Technical data: IP address, browser type, device information, visited pages, access times.
Preferences: Language preference and cookie consent.

Purposes of processing

Responding to contact and product inquiries
Managing customer relations
Improving service quality and site experience
Complying with legal obligations

Legal bases

Explicit consent where required
Establishment, exercise, or protection of a right
Compliance with legal obligations
Legitimate interest

Collection methods

Data is collected through web forms, cookies, local storage, and server logs.

Data may be shared with service providers (e.g., FormSubmit.co), hosting providers, and competent authorities as required.

International transfers

Personal data is not transferred abroad as a rule; if necessary, transfers are carried out in compliance with KVKK.

Retention

Data is retained for the period required by processing purposes and legal obligations.

Security

Personal data is protected with appropriate technical and administrative measures.

Your rights

Learn whether your personal data is processed
Request information if it is processed
Learn the purpose of processing and whether it is used accordingly
Know the third parties to whom data is transferred, domestically or abroad
Request correction of incomplete or inaccurate data
Request deletion or destruction under KVKK conditions
Request notification of correction/deletion to third parties
Object to adverse results from automated processing
Request compensation for damages arising from unlawful processing

Changes

This policy may be updated to reflect legal or operational changes. Updates are published on the website.

Contact Falez

Contact Falez